Privacy Policy

Effective Date: July 20, 2026

At TeleCable, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our internet services.

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you register for our services or contact us, we may collect information such as:

• Full Name

• Mobile Number

• Email Address

• Residential or Business Address

• National ID or other identification (where required)

• Billing Information

• Customer Account Details

Technical Information

When you use our website or internet services, we may automatically collect certain technical information, including:

• IP Address

• Device Type

• Browser Information

• Operating System

• Connection Logs

• Website Usage Statistics

• Cookies and Similar Technologies

2. How We Use Your Information

Your information may be used for the following purposes:

• Providing and maintaining internet services

• Creating and managing customer accounts

• Processing payments and generating invoices

• Delivering customer support

• Monitoring network performance and security

• Sending service notifications and maintenance updates

• Improving our website and customer experience

• Preventing fraud, abuse, and unauthorized access

• Complying with applicable legal and regulatory requirements

3. Cookies

Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance the overall browsing experience.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

4. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared under the following circumstances:

• With trusted service providers who assist in delivering our services

• When required by applicable laws or regulatory authorities

• To protect our legal rights or investigate suspected fraud

• During business transfers such as mergers or acquisitions, where permitted by law

All third parties receiving customer information are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We implement appropriate administrative, technical, and organizational measures to protect customer information against unauthorized access, disclosure, alteration, misuse, or loss.

Although we strive to maintain a secure environment, no method of electronic storage or internet transmission can guarantee absolute security.

6. Data Retention

We retain customer information only for as long as necessary to:

• Provide our services

• Maintain customer accounts

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce our agreements

Information that is no longer required will be securely deleted or anonymized where appropriate.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Correct inaccurate or incomplete information

• Request deletion of eligible personal data

• Update your account information

• Withdraw consent where applicable

• Contact us regarding any privacy-related concerns

Requests may be subject to identity verification and legal requirements.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

9. Children's Privacy

Our services are not intended for children under the age required by applicable law to enter into service agreements independently. We do not knowingly collect personal information from children without appropriate authorization.

10. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our services, legal obligations, or operational practices. Any updates will become effective immediately upon publication on this website.

We encourage users to review this page regularly to stay informed about how their information is protected.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact our customer support team using the contact details available on our website.

Last Updated: July 20, 2026